Website answers with a source trail

The starting point was a chat widget for practical questions about a service provider: opening times, finding information and changing an appointment. The existing workflow searched crawled website content.

PitchAI replaced that search dependency with a local website copy organized by page path. Later work added curated document material, so the assistant could read information that originally lived outside the website's ordinary pages.

Each mirrored page keeps its title and original URL. Website paths become folders and files, while repeated navigation and other shared blocks are removed during preparation. A manifest records the resulting source set.

The curation process retains a replayable difference from the raw crawl. Maintainers can inspect what changed between the collected material and the prepared files used by the assistant.

Document sources enter that same prepared collection as readable text. This expands the material available to the widget while keeping source preparation separate from answering a visitor's question.

The deployed configuration points the assistant at the prepared collection. It searches files and reads relevant pages. Its instructions call for a further reading step after the initial search and for checking linked pages when they add useful detail.

The response can link back to the original website pages. A visitor gets a route to the underlying information; maintainers have the page titles, paths and source manifest for investigating an answer.

These are retrieval and presentation capabilities. The development evaluations also recorded incomplete or unsafe answers, so the work does not support a blanket accuracy claim.

Release records document evaluation and verification inside the live embedded widget. A later check covered desktop answers and mobile opening, full-screen use and minimizing the conversation.

The work grew from website lookup into source preparation, document coverage and follow-up reading. The conversation remains the visible surface; the additional capability is a source collection that can be inspected and revised behind it.