Terms of Service

Identity and Contracting Scope

PitchAI CommV, VAT BE1016.077.077, Naamsestraat 15, 3000 Leuven, Belgium, operates pitchai.net. Contact: info@pitchai.net and +31 6 4047 8645. This website is informational: visiting it, using a browser-only tool, or opening a draft email does not by itself create a paid engagement. Services start only after written acceptance of a quote, order, statement of work, or other agreement.

These general terms are intended for business-to-business services and apply only when a written agreement incorporates them. The signed agreement controls if it conflicts with this page. The public course page takes no payment; the written quote confirms the final total, VAT treatment, delivery, cancellation, and applicable rights. If you contract as a consumer, mandatory consumer rights remain unaffected.

Services Description

PitchAI provides artificial intelligence consulting and development services, including but not limited to:

• AI solution development and implementation
• Automated report generation systems
• AI assessment and scoring tools
• Custom GPT and knowledge base solutions
• Data analytics and insights
• AI strategy consulting

User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Use services only for lawful purposes
• Not interfere with or disrupt our services
• Maintain confidentiality of any account credentials
• Comply with all applicable laws and regulations
• Not reverse engineer or attempt to extract source code

Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and designs, are owned by PitchAI or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Client-Developed Solutions

For custom AI solutions developed specifically for clients, intellectual property rights will be defined in separate service agreements. Generally, clients retain ownership of their data and business-specific implementations, while PitchAI retains rights to underlying frameworks and methodologies.

Service Agreements and Pricing

Specific services, deliverables, timelines, pricing, acceptance criteria, and cancellation terms are set out in the written quote or statement of work. Services remain subject to capacity, conflicts checks, lawful use, and written acceptance by both parties.

Confidentiality

Confidentiality obligations are defined in the signed NDA, quote, or statement of work and take precedence over this summary. They normally permit necessary disclosure to approved processors and professional advisers under confidentiality duties, disclosures required by law, and information that is already public or independently developed. Personal-data processing is described in the Privacy Policy.

Warranties and Disclaimers

The signed B2B agreement defines deliverables, acceptance criteria, any warranties, and remedies. AI output can vary with data, model, prompts, integrations, and use. Except for express written commitments and mandatory law, PitchAI does not promise:

• Uninterrupted or error-free service
• Specific results or outcomes from AI solutions
• Accuracy or reliability of AI-generated content
• Compatibility with all systems or platforms

AI technologies are continuously evolving, and performance may vary based on data quality, implementation, and usage patterns.

Limitation of Liability

Any liability exclusions or caps for a paid B2B engagement are stated in the signed agreement and apply only to the extent permitted by mandatory law. This informational page does not create a separate liability cap or exclude liability that cannot legally be excluded.

Indemnification

An indemnity applies only when expressly agreed in the signed B2B agreement. Its scope, exclusions, notice, control of defence, cooperation, and financial limits are governed by that agreement and mandatory law.

Termination

Suspension or termination rights, notice, cure periods, transition duties, and surviving clauses are defined in the signed agreement. Immediate proportionate suspension may be used for a material security risk, unlawful use, or legal requirement; otherwise the agreed notice and cure process applies.

Governing Law and Jurisdiction

Written B2B agreements are governed by Belgian law unless the signed agreement says otherwise. Jurisdiction is defined in that signed agreement. Mandatory consumer choice-of-law and jurisdiction rights, where applicable, are not restricted by this page.

Changes to Terms

We may update this page and will change the "Last updated" date. An update does not amend an existing signed agreement unless the parties agree in writing. The version incorporated into a future written agreement applies to that engagement.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and PitchAI regarding the use of our services and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms of Service, please contact us: